How to use
Renting --> Find your rental.
Get the gear you need by searching our city and listings. You can search by city and browse categories as well as location, and further evaluate listing details like pricing and availability.
Send the owner a formal reservation request by clicking the Reserve Item button. He or she will have 24 hours to respond before the request expires. You can message an owner with any questions about an item before making a reservation request.
Pick up and sign off.
At the start of your reservation, check that all is working well and you have everything you need. All good? Do nothing and your payment will be released to the owner in 24 hours. If there’s anything worth noting, shoot us a quick email or give us a call. (All this info will be easily accessible in your reservation confirmation emails.)
Return your rental in the same condition as when you picked it up. That’s it!
Listing --> List your gear!
It’s totally free to set up a listing on elneedo.com. We walk you through all the information we need (which you can edit at any time) and nothing is live until you give the go-ahead. Get started with your listing.
Communicate with potential renters.
You should always feel like your pieces are in safe hands, so we encourage you to communicate directly with other users via messaging. Be on the lookout for any questions about an item or to verify availability. Side note: we’ve also got your back with our member verification and screening tools.
You’ve always got the final say when it comes to who rents your gear. Once you receive a rental request, you’ll have 24 hours to respond. After that, the reservation expires. (We do encourage you to reply to each request.) If all looks good, we’ll take your payment and deposit from the renter at this point.
Make the exchange.
Hand off your rental and we’ll release payment to your el needO account 24 hours after the start of your reservation.
Take delivery of your gear, make sure all looks good, and kick back with some extra dough. Payment will move from your account to your bank account in two to three days.